Returns & Exchanges
At Dog Friendly Co., we want you and your pup to be completely satisfied with your new gear. If the fit isn't perfect or you've changed your mind, we offer a 30-day hassle-free return policy for all unworn and unwashed items.
Check Eligibility
Ensure items are in original condition with tags attached and free of any pet hair or odors.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack and Ship
Securely package your items and use the prepaid shipping label provided via our portal to drop off your package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned gear, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing